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 | |  | | Category: Business Book Title: Shop Management Author: Frederick Winslow Taylor Book Description: Shop Management (1911)
Through his business in changing the methods of shop management, the writer has been brought into intimate contact over a period of years with the organization of manufacturing and industrial establishments, covering a large variety and range of product, and employing workmen in many of the leadingMore... | |
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 | |  | | Category: Business, Home Business, Management Book Title: Customer Service Step by Step Author: Jan Burnett Book Description:
On Main Street and the Internet!
OK, so you have read the marketing books about how to get traffic to your site and you've used some or all of what you've learnt. But what happens when they visit your site. Maybe they go on your mailing list, if you have one, maybe they buy or maybe they do nothing at all and never More... | 
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